Shipping Policy
For more information on if your country is eligible please check the USPS international service alert page.
L.A. DRAWS does not cover any related VAT fees, the customer is responsible for paying any additional customs fees per their countries shipping policies.
Processing Time
Once you place your order please allow anywhere for 7-14 days for your order to be prepared for shipping. This does not include weekends, holidays, or pre-order items.
Due to COVID shipping times may vary, for international orders please expect immense delays. Once packages are in the hands of the shipping carrier they are completely out of our control.
As this is a shop ran by one person, delays are to be expected if there are an overwhelming number of orders. I try to keep things as timely as possible!
Lost/Stolen and Undeliverable Packages
L.A. DRAWS is not liable for lost or stolen packages. If by any circumstance a package is returned for being undeliverable, the customer can repay shipping fees to have the item shipped again. L.A. DRAWS is not liable for packages once they are in the hands of the shipping carrier. Undeliverable items due to incorrect address of customer cannot be refunded and customer may be subject to a restocking fee.
If you have an address change after placing an order please contact us as soon as possible so that we can resolve those changes.
Undeliverable/incomplete addresses will have their orders canceled if the customer is unable to give an alternative address.